Bombardier is dedicated to delivering the ultimate customer service experience. From immediate front-line support to rapid-response technical services, our commitment is complete.

Access the customer extranet site at cic.bombardier.com.

Customer Response Centers

Local and International Calls: 316-946-6100
North America Only: 1-866-JET-0247 (1-866-538-0247)Toll Free

Flight Emergency: Press 1

Parts Logistics - 24/7/365: Press 2
Fax Parts Logistics: 316-946-2700

Field Service (Technical Assistance) - 24/7/365: Press 3
E-mail Field Service: ac.ict@aero.bombardier.com
Fax Field Service: 316-946-8000

Technical Publications: Press 4

Local and International Calls: 514-855-2999
North America Only: 1-866-JET-1247 (1-866-538-1247) Toll Free

Flight Emergency: Press 1

Parts Logistics - 24/7/365: Press 2
Fax Parts Logistics: 514-855-2736

Field Service (Technical Assistance) - 24/7/365: Press 3
E-mail Field Service: ac.yul@aero.bombardier.com

Technical Publications: Press 4

Training Centers

Dallas/Fort Worth, Texas, USA:
Local and International Calls: 469-791-4200
North America Only: 1-888-679-4200

Montréal, Québec, Canada:
Local and International Calls: 514-344-6620
North America Only: 1-877-551-1550